Research to interface
UX & Product Design
Research-led product and interface design that makes complex enterprise software feel effortless — and turns adoption from a hope into a metric.
Outcomes
What this gets you
UX consulting makes complex enterprise software something people choose to use. OneSolution America pairs user research with interface design for data-heavy products — so adoption becomes a metric, not a hope.
- Turn low adoption into products people choose to use
- De-risk builds with research and validated prototypes
- Ship a design system that keeps teams fast and consistent
- You shipped the features — and adoption still flatlined
- Every screen looks different because five teams built five patterns
- Big build decisions are riding on assumptions nobody has tested with a user
- Your dashboards are technically correct and practically unread
Who this is for
The problems we’re brought in to solve
If any of these sound like your Monday, this practice was built for you.
Typical engagement
Design engagements usually open with a 2–3 week research and heuristic review, then move to interactive prototypes validated with real users — before any production code is committed.
What we deliver
Capabilities in this practice
UX research & discovery
Interviews, journey maps, and usability testing that ground decisions in real user behavior.
Product & UX design
Interaction and interface design for data-heavy enterprise tools, dashboards, and portals.
Design systems
Reusable component libraries and guidelines that keep every screen consistent and fast to build.
Prototyping & validation
Interactive prototypes tested with real users before a line of production code is written.
Data visualization design
Charts and dashboards designed for comprehension and action, not decoration.
Accessibility (WCAG)
Audits and remediation so your products are usable by everyone and meet compliance.
Built on
A modern, cloud-agnostic toolchain
- Figma
- Design tokens
- Storybook
- WCAG 2.2
- Power BI
- Fluent UI
Explore related practices
All services →Custom Software Development
Software built around your business, not the other way around. We design, build, and evolve custom web applications, internal platforms, APIs, and SaaS products end-to-end — senior engineering, modern architecture, and nearshore delivery aligned to your time zone.
Dedicated Squads / Staff Augmentation
Senior, nearshore squads that plug into your roadmap and ship — data engineers, AI developers, BI specialists, and designers in US-aligned time zones.
Business Intelligence
Executive-ready dashboards that people actually use — Power BI, Tableau, or Looker — designed around the decisions your leaders make, not just the data you happen to have.
FAQ
Frequently asked questions
The questions buyers ask us before an engagement — answered straight. Anything we missed? Ask us directly.
Do you only design products that you also build?
No — standalone design engagements are common. Your own team (or another vendor) can build from our research, prototypes, and design system. When we do both, the handoff friction simply disappears.
What does UX research look like for an internal B2B tool?
Watching real operators do the actual job: interviews, journey mapping, and usability tests with the people who’ll live in the tool eight hours a day. B2B users can’t churn — but they can work around your software, and research is how you find out where they already do.
Is a design system worth it for a single product?
Once a product passes a handful of screens or more than one team touches it — yes. A design system is what keeps screen twenty consistent with screen two, and it makes every subsequent feature cheaper to design and build.
Can you improve dashboards our BI team already built?
Yes — data visualization design is a core part of this practice. We redesign for comprehension and action: what decision does this view serve, what should be seen first, what can go. It pairs naturally with our Business Intelligence practice.
Do you do accessibility audits?
Yes — WCAG 2.2 audits with a prioritized remediation plan, and we design new work accessible from the start, which is far cheaper than retrofitting compliance later.
Book a Consultation
Ready to put UX & Product Design to work?
Book a 30-minute consultation. We’ll map your highest-value data and AI opportunities — and show you exactly what the first 90 days could deliver.